Install and set up the CaseClock desktop app
Download the CaseClock desktop app for Mac or Windows, complete the five-step setup, find the app in your menu bar or tray, and keep it up to date.
CaseClock Desktop sits in your Mac's menu bar or your PC's system tray and records a voice note from any program with one keyboard shortcut. This guide covers version 0.2.53, the release on the download page.
Before you begin
- A CaseClock account (see Getting started as a lawyer).
- macOS on an Apple silicon or Intel Mac, or 64-bit Windows. Installation does not need administrator rights on Windows; the app installs for your user only.
- A microphone.
Download the desktop app
- Download CaseClock.dmg from caseclock.ai/platform.
- Open the downloaded file and drag CaseClock into the Applications folder shown beside it.
- Open CaseClock from Applications. The app is signed and notarized, so macOS opens it without a security warning.
For IT teams
The installer is signed by CaseClock Inc. If your firm restricts software, allow the app by its publisher and product name rather than by a file hash, which changes with every release.
The five setup screens
Welcome. Choose Get Started. Setup takes about two minutes.
Sign In to CaseClock. Enter your Email address and choose Send Login Code. Type the six-digit code from your inbox and choose Verify Code. Your account's region is found from your email; there is nothing to pick.
Allow Microphone Access. Choose Allow Microphone Access and accept the system prompt. CaseClock uses the microphone only while a recording you started is running. If you declined, the screen tells you where to turn it on (System Settings, Privacy & Security, Microphone on a Mac; Settings, Privacy & security, Microphone on Windows) and offers Try Again.
Your Recording Shortcut. The default is Command Shift R on a Mac and Ctrl Shift R on Windows. Choose Confirm Shortcut; you can change it later in Settings.
You're All Set. Choose Start Using CaseClock. Look for the CaseClock icon in the menu bar (Mac) or system tray (Windows).
Finding the app
- Mac: the icon is in the menu bar at the top of the screen. There is no Dock icon. Click it to open the recorder.
- Windows: Windows hides new tray icons. Click the small up arrow beside the clock, then drag the CaseClock icon down next to the clock so it stays visible.
- Closing the recorder window hides it; the app keeps running. Quit CaseClock is in the icon's menu.
- Reopen a hidden app from Applications (Mac) or the Start menu (Windows).
- CaseClock opens automatically when you log in. Turn that off with Launch at login in Settings.
Settings
Open the recorder, then the gear icon. Settings is in folding sections: Recording, Shortcut, Timer, Computer activity, Task-based billing codes, Updates, Appearance and startup, Quick Tips and How to Use. Every setting is explained in Desktop settings explained. Two features are off until you turn them on: the work timer and computer activity.
Updates
CaseClock checks for updates when it starts and every few hours. When one is downloaded the icon shows a badge and the menu reads An update is available with Restart to update. If you are recording, the menu waits with Finish recording, then restart to update. A banner in the recorder offers Restart now or Later. Updates install when you restart the app.
Signing out and switching accounts
Choose Sign Out from the icon's menu or the recorder's menu. Recordings still waiting to upload are kept and upload when that account signs in again. To use another account, sign out and then Sign In; the setup window reopens at the sign-in step.
If something goes wrong
The Windows security notice, a hidden tray icon, a blocked microphone, a taken shortcut and a stuck update are all covered in Desktop install, tray icon and microphone problems.
What happens next
Record your first entry from any program: Desktop recording and keyboard shortcuts.
Related guides
iPhone and Android
Install the CaseClock phone app on iPhone or Android, record on the move, review and approve entries, and find Memory and your settings under Account.
Recording and shortcuts
Record from any program with the CaseClock Desktop shortcut, use hold to speak and pause, and approve, edit or delete the entry from the notification.